Improving healthcare outcomes through the delivery of patient-centred care

Royal College of Nursing

Educator: Royal College of Nursing
Course Duration: 60 minutes

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Patient-centred care is a model of care that respects the patient’s experience, values, needs and preferences in the planning, co-ordination and delivery of care. A central component of this model is a therapeutic relationship between the patient and the team of healthcare professionals. The implementation of a patient-centred care model has been shown to contribute to improved outcomes for patients, better use of resources, decreased costs and increased satisfaction with care. This learning module provides an overview of the barriers to providing patient-centred care and identifies strategies that can be implemented to overcome them.

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