CTRI (Crisis & Trauma Resource Institute)
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.
The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
On completion of this library, you will gain a further understanding of:
● Understand the role anger plays in violence.
● Identifying, assessing, and managing individuals who may be escalating towards violence.
Violence Prevention / 2 courses covering:
- De-escalating Potentially Violent Situations™
- Violence Threat Assessment – Planning and Response
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